Our Story

Dependable Pest Control opened in Crete, Illinois in 1980. Crete is still our home base — we are based in Crete, IL 60417, in the Norfolk Avenue area — and it is where the company learned the work: protecting homes and businesses through Illinois summers full of ants, wasps, and mosquitoes, and Illinois winters that drive mice and rats indoors looking for warmth.

Over the years, the communities we serve have grown well beyond Crete. Today our technicians serve residential and commercial properties throughout Illinois, from the Chicago metro and northern Illinois to central Illinois communities. What has not changed is how we operate: locally owned, with licensed and insured technicians, honest recommendations based on what a property actually needs, and service built around the customer in front of us — not a script. When you call (833) 425-2058, you reach a local team that knows Illinois pests, Illinois seasons, and Illinois homes.

Why Homeowners & Businesses Choose Us

There are plenty of pest control companies in Illinois. Customers stay with Dependable because of the basics, done consistently:

• Licensed & insured technicians: Every treatment is performed by a licensed, insured professional — you know who is coming to your property and that the work is covered.
• Local ownership since 1980: We opened in Crete and we are still locally owned. Decisions are made here in Illinois, by people who live and work in the communities we serve.
• Same-day, next-day & emergency availability: Wasp nests, sudden rodent activity, and bed bug discoveries cannot wait a week. We offer same-day, next-day, and emergency service across our coverage areas.
• Satisfaction guarantee: If pests come back between scheduled plan visits, we come back and re-treat at no extra charge. That is a real guarantee, and it has been part of how we work for years.
• Upfront pricing: Every service starts with a free inspection and an exact quote before any work begins. No surprise add-ons after the treatment starts.
• Pet- and family-conscious treatments: We use EPA-registered products, applied in a targeted way to cracks, crevices, and exterior barriers, and we explain exactly what is being applied and any precautions before we start.

What We Do

We handle the full range of pests Illinois homes and businesses deal with through the year. Each service below has its own dedicated page with details on how the treatment works:

Termite Control

Subterranean termites can damage joists, sill plates, and support timbers quietly for years. Our termite service starts with a thorough inspection and applies targeted treatment designed to eliminate the colony and protect the structure. Learn more about termite control →

Ant Removal

From kitchen ant trails each spring to carpenter ants tunneling into damp wood, we identify the species, eliminate the colony at its source instead of just spraying the trail, and seal entry points. Learn more about ant removal →

Rodent Removal

Mice and rats move indoors every fall in Illinois. Our rodent program combines trapping, removal, and exclusion — finding how they get in and sealing it — rather than leaving bait boxes behind and hoping. Learn more about rodent removal →

Bed Bug Treatment

Bed bugs hitchhike in luggage and used furniture and spread fast through homes and multi-unit buildings. We inspect seams, headboards, and baseboards, then treat at every life stage with follow-up visits to confirm they are gone. Learn more about bed bug treatment →

Mosquito Control

Our seasonal mosquito program treats breeding sites around your property and the shaded resting areas where adult mosquitoes hide, on a recurring schedule through the season so evenings outside stay comfortable. Learn more about mosquito control →

Wasp Removal

Paper wasps build under eaves, decks, and soffits all summer, and a disturbed nest is dangerous. Our technicians remove nests safely — usually the same day you call — and treat spots where colonies try to rebuild. Learn more about wasp removal →

Carpenter Bee Control

Carpenter bees drill into decks, fences, eaves, and siding every spring and return to the same wood year after year. We treat active galleries, protect the wood against re-infestation, and advise on sealing exposed wood. Learn more about carpenter bee control →

Yellow Jacket Control

A late-summer yellow jacket nest in the ground or a wall void can hold thousands of aggressive wasps. We locate the nest and eliminate it safely — do not seal the hole yourself, as that drives them indoors. Learn more about yellow jacket control →

Where We Serve

We are based in Crete, IL 60417 and serve communities across Illinois, including Crystal Lake, Chicago, Plainfield, Naperville, Aurora, Rockford, Peoria, and Springfield. That is only part of our coverage — see our full service areas page for the complete list of 18 communities we serve, or call (833) 425-2058 to confirm availability in your area.

How We Work

1. Free inspection: A licensed technician inspects your property inside and out — entry points, harborages, moisture problems, and signs of activity — at no cost and with no obligation.
2. Exact quote: You receive clear, upfront pricing for the treatment or plan your property actually needs, explained before any work begins.
3. Targeted treatment: We treat the pest at its source, seal the entry points we found, and explain any simple steps that help prevent a return.
4. Ongoing protection: On a recurring plan, we return on schedule through the seasons — and if pests come back between visits, so do we, at no extra charge.

About Dependable Pest Control — FAQs

How long have you been in business?

Since 1980. Dependable Pest Control opened in Crete, IL and has served residential and commercial properties throughout Illinois for more than four decades, remaining locally owned the entire time.

Are you licensed and insured?

Yes. Our technicians are licensed and insured, and every treatment uses EPA-registered products applied according to label directions. You will always know who is coming to your property.

Do you guarantee your work?

Yes. Our satisfaction guarantee means that if pests come back between scheduled visits on a recurring plan, we return and re-treat at no extra charge. Some pests, like bed bugs, also include planned follow-up visits built into the treatment.

Do you serve both residential and commercial properties?

Yes — homes, apartments, and rental properties, as well as restaurants, offices, warehouses, and retail businesses. Commercial service is discreet, scheduled around your hours, and documented on every visit.

How fast can you come out?

We offer same-day, next-day, and emergency service across our coverage areas. Urgent problems — wasp nests, sudden rodent activity, bed bug discoveries — get priority. Call (833) 425-2058 and we will get a technician out as fast as possible.

Is the inspection really free?

Yes. The inspection is free and carries no obligation. A licensed technician inspects your property, identifies any pest activity and entry points, and gives you an exact quote. See our free inspection page for details.

Are your treatments safe for kids and pets?

Yes. We use EPA-registered products applied by licensed technicians, targeted to cracks, crevices, and exterior barriers — not broadcast across your living space. We explain any drying-time precautions before we start.

Which areas do you serve?

We are based in Crete, IL 60417 and serve 18 communities across Illinois, including Crystal Lake, Chicago, Plainfield, Naperville, Aurora, Rockford, Peoria, and Springfield. See our service areas page for the full list.

Have a pest problem now, or just want a straight answer about what your property needs? Call (833) 425-2058 — Get Your Free Inspection